Home > Privacy Policy
Privacy Policy
Last updated: February 1, 2026
VitoMall ("us", "we", or "our") operates the VitoMall platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Platform and the choices you have associated with that data.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, fill out a form, or communicate with us. This includes your name, email address, phone number, shipping address, payment information, and any other information you choose to provide. We also automatically collect certain information when you visit our Platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our Platform.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and personalize and improve your experience on our Platform.
3. Sharing of Information
We may share information about you with sellers on our Platform to facilitate transactions, with third-party service providers who perform services on our behalf, in response to legal process or when we believe in good faith that the law requires it, and with your consent or at your direction. We do not sell your personal information to third parties for their marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All payment information is encrypted using SSL technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Rights & Choices
You may update, correct, or delete your account information at any time by logging into your account. You may also opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. EU/EEA residents have additional rights under the GDPR, including the right to access, rectify, port, and erase your data.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
9. Children's Privacy
Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at privacy@vitomall.com